Teams promote equality among individuals, encouraging a positive attitude and trust. The diversity inherent in teams often provides unique perspectives on work, spontaneous thought, and creativity. Teams develop a greater sense of responsibility for achieving goals and performing tasks. Teams can provide the capacity for rapid response. TYPES OF TEAMS Leadership teams Problem-solving teams Natural work teams

Clarity in team goals 2. Improvement plan 3. Clearly defined roles 4. Clear communication 5. Beneficial team behaviors 6. Well-defined decision procedures 7. Balanced participation 8. Established ground rules 9. Awareness of group process 10. Use of the scientific approach Team roles Task oriented such as initiating projects, collecting information, analyzing data, using quality tools, creating action plans, writing reports, etc. Relationship oriented such as encouraging other team members, listening carefully, and respecting others’ opinions. Team processes Problem selection Problem diagnosis Work allocation Communication Coordination Organizational support

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