Customer Service BY KellYMsmith03 Customers are very important to any company. Without customers companies would not be successful and have no future or success. Having a good relationship with each customer that enters into your company is very important. Having good communication is important when dealing with different people who are related within your company. Customer satisfaction is very significant.
It measures how the products and services supplied by a company meet the customer’s satisfaction. It is good to have positive feedback from customers and to be able to give them the hance to tell you how they feel about the company and also what can be fixed or what they really enjoyed. Knowing what people think about your business can help to be able to have a better business and work on different things that can be different. Customer loyalty is a great quality to have within a business.
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Customer loyalty is having the right attraction to customers, getting them to purchase from you, purchase often and also even being able to bring you more customers. You can build customer loyalty. I think it is important to keep in touch with your customers are how appreciation to each customer in ways that will be beneficial to them, knowing what they like and showing that you care about what they like. It is also important to treat your employees well and In return they will treat your customers well.
Truly being able to care about them and proving to them that they are more than Just another purchase from them. Make their experience within your company more happy and Joyful. I think it is very important to treat people like you would like to be treated. There is however a difference between customer service and customer loyalty. Having loyal customers is what could make or break your company. Having good customer service is what gives customers the incentive to be loyal to your business.
Having a good satisfaction from a company is what makes me want to return to that business and what will help me to be able to recommend the business to others. I think each business should stop and think about how they feel when they enter a business and how they would like to be treated. From their feelings they should treat their customers the way they would want. I also think it is important for companies to make each customer feel individual and show them how they appreciate them.